Welcome to Lumiere Bikinis Shop! We’ve compiled a list of common questions to help you navigate your shopping experience with ease. Our goal is to provide you with stylish, high-quality swimwear that makes you feel confident and beautiful, no matter where you are in the world.
Product Questions
1. What brands do you offer?
We curate a selection of premium swimwear brands, including Anita, Becca, Bleu Rod Beattie, Elomi, Freya, Magicsuit, and Pour Moi. Each brand is known for its unique style, quality craftsmanship, and focus on confidence-building designs.
2. Do you offer swimwear for all body types?
Absolutely! Our collection includes sizes and styles for a variety of body types, ensuring every woman can find something that makes her feel fabulous. Brands like Elomi and Pour Moi specialize in inclusive sizing and supportive designs.
3. How do I choose the right size?
We recommend referring to each brand’s size chart, available on product pages. If you need assistance, our customer service team is happy to help you find the perfect fit—just email us at [email protected].
Shipping & Delivery
1. Where do you ship?
We ship globally, excluding Asia and a few remote locations. Whether you’re in Europe, the US, Australia, or elsewhere, we’ll deliver your swimwear right to your doorstep.
2. What shipping options are available?
We offer two options: Standard Shipping (12.95 USD via DHL or FedEx, delivered in 10-15 business days after shipping) and Free Shipping (for orders over 50 USD via EMS, delivered in 15-25 business days after shipping). All orders are processed in 1-2 business days.
3. Can I track my order?
Yes! Once your order ships, we’ll send a confirmation email with tracking information so you can follow its journey to you.
Returns & Exchanges
1. What is your return policy?
We accept returns within 15 days of delivery. Items must be unworn, with tags attached, and in original packaging. Please email us at [email protected] to initiate a return.
2. How do I exchange an item?
Exchanges are subject to availability. Contact us with your order details and the item you’d like to exchange, and we’ll guide you through the process.
Payment & Account
1. What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient checkout.
2. Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to track orders, save favorites, and enjoy a faster shopping experience.
Contact & Support
1. How can I contact customer service?
Reach us at [email protected] for any questions. We’re here to help!
2. What is your company address?
Lumiere Bikinis Shop is located at 5013 Rose Street, Homewood, US 60430.
Thank you for choosing Lumiere Bikinis Shop. We’re dedicated to bringing you stylish, high-quality swimwear with seamless service. If you have any other questions, don’t hesitate to contact us!